Designer's Corner

Frequently Asked Questions

1. What types of products can you customize?
We offer a wide range of customizable items, including graphic tees, mugs, pillows, tote bags, hats, notebooks, pins, and more. If you have a specific idea in mind, let us know—we love bringing unique visions to life.

2. How do I order a custom design?
Simply reach out through our Contact Us page or select a customizable item in our shop. Upload your photo, idea, or design inspiration, and our team will work with you to create a one-of-a-kind product.

3. Can I use a photo of my pet for a design?
Absolutely! Pet portraits are one of our specialties. Just upload a clear photo, and we’ll turn it into a design for mugs, pillows, shirts, totes, or other keepsakes.

4. How long does it take to receive my order?
Most custom orders are designed, produced, and shipped within 3–7 business days. Shipping times may vary depending on your location and order size.

5. Do you provide design previews before finalizing?
Yes, for most custom items we’ll share a digital mock-up for your approval before production begins, so you can be sure it matches your vision.

6. What materials do you use?
We use premium-quality materials like 100% cotton shirts, durable canvas totes, and ceramic mugs to ensure your items look great and last long.

7. Can I order multiple items with the same design?
Of course! Whether you need one special gift or a bulk order, we can print your design on multiple products. Just let us know what you need.

8. Do you accept bulk or wholesale orders?
Yes, we welcome bulk orders for events, businesses, or special occasions. Contact us directly for pricing and turnaround details.

9. What if I don’t see the product I want on your site?
We’re always open to new ideas! Reach out to us with your concept, and we’ll let you know if we can create it for you.

10. What is your return or exchange policy?
Because our products are custom-made, we typically cannot accept returns or exchanges unless the item arrives damaged or with a design error on our end. Please review your design carefully before approving your order.

11. Do you ship outside the U.S.?
Currently, we ship within the U.S., but reach out if you’re interested in international shipping—we may be able to accommodate.

12. Can I sign up for updates on new designs?
Yes! Join our Creative Community by entering your email on our homepage. You’ll get exclusive updates, special offers, and sneak peeks of new designs.